Success Story

Mobile asset management makes North Lanarkshire Council more responsive to residents

North Lanarkshire Council
North Lanarkshire, Scotland, UK


In North Lanarkshire Council, east of Glasgow, the department of environmental assets is responsible for 185,000 properties. Managing the assets housed on all these properties is a massive undertaking.


  • Most responses to public inquiries are handled within one day, down from three to four days
  • Mobile capabilities allow officers to stay out in the field rather than come back to the office to file paperwork, improving productivity


• Council east of Glasgow, Scotland, including many of the city’s suburbs
• Manages assets across 185,000 properties, including parks, woodlands, cemeteries and recycling centers