Video
Brightly On Tour – Data Quality
What does it take to turn scattered records and tribal knowledge into data you can trust? In this discussion, leaders from Gunnedah Shire Council, Moorabool Shire, and Fulton Hogan share practical lessons learned as they’ve improved data quality in asset management—no matter your background.
You’ll hear about:
- The shift from siloed spreadsheets and undocumented processes to a “single source of truth.”
- Why documentation and repeatable processes help both experienced and new team members
- How technical and non-technical staff can work together to make data more usable across the organisation
- The evolving skills and mindsets needed as asset management becomes more collaborative and data-driven
Stephanie Bull worked for Gunnedah Shire Council. I've been in local government for twenty odd years. I've been in asset management now since twenty twenty one. I would say having a bit of records background is everyone has a lot of records off to the side or it's, in someone's head. It's getting stuff documented and making sure that we've got everything together. If you're fresh to it completely, if you're not an accountant or an engineer, if you wanna look at databases, try and document processes. Even if you can get something that's repeatable or try and pick someone's brain, someone who's been there for a while, everyone's got their own way of doing stuff, but if you can sort of cherry pick what you need to make your job a bit easier, that'll help. So my name's John Miller. I'm currently the manager of asset management at Murrable Shire. I have worked in asset management. So I spent five years as the asset management coordinator at City of Melton and then moved across to Murrable, been there ten years. Over that time, I have implemented Brightly Software twice. First at Melton, and then at Murrable. Both councils were previously spreadsheets, so had, you know, twenty plus spreadsheets, everyone in there mucking around with data, changing things. So now we've got the one source of truth. So Ascetic Brightly holds all the data and then our GIS just reads off it and likewise our maintenance system. So I'm David Payne. I'm the national asset manager at Fulton Hogan. I've worked in asset management for about thirty years. I've worked with a consultancy. I've worked in state government, and now I work with a contractor. So and there's a lot more people moving into less technical areas, project management. So I think having people using data better, having it more more connected, bringing insights through reporting and things like that is certainly helping. I think that'll help bridge the gap with, you know, probably more senior managers and and less technical people. It's in a more consumable format because often engineers, we get a bit technical and don't actually, and sometimes can't even manage to communicate in a way that everybody will understand.