Success Story

Dorset Council fast- tracks highway maintenance by deploying a mobile asset management solution

Client
Dorset Council
Dorset, United Kingdom
Challenges

Dorset needed to ensure that roadways are maintained for tourists, residents, and businesses. Staff need visibility into maintenance and conditions of the roadways, as well as “street furniture” such as drains, signs, gullies and verges.

Members of the public can not only log inquiries 24x7, but they get resolution much more quickly. Within seconds, the investigator knows about the inquiry. Within an hour, that person may be able to investigate the problem, update the record and assign the work to a crew.

Vitals
• Governs six districts along the southern coast of England
• 2,653 square kilometers; home to approximately 772,000 people