Success Story

Clark Retirement Community Revolutionizes its Workflows and Reporting with TheWorxHub

Clark Retirement Community
Grand Rapids, Michigan, US


Clark Retirement Community’s previous system for maintenance and work order management provided zero transparency and no data on the company’s daily work outcomes. 


Using the Maintenance, Housekeeping, Room Bookings, Capital Planning, Surveys & Inspections, Security, and Worx IQ modules of TheWorxHub suite, Clark Retirement Community achieved more transparency into its operations, allowing for better data-driven decision-making. Since launch, the company has:
• Tracked more than 2,152 room bookings
• Closed 10,116 maintenance work orders in the first year of use
• Completed 71,383 work orders in 2023 
• Tracked over 10,000 hours in maintenance projects


2 campuses (332,000 sq. ft.) and 68 townhomes
10-person facilities team
Use Maintenance, Housekeeping, Room Booking, Capital Planning, Surveys & Inspections, Security, WorxIQ modules of TheWorxHub