hero community management

Community Engagement

Engage communities and stakeholders with relevant asset-centric information and intelligence


Built for the way you work

Facilities management is no longer a back-office function. With the information era well underway, a transparent push and pull of communication is a requirement, not a request. Citizens want to be able to simply and seamlessly file for permits and monitor status. Educators want to check the ventilation status of their schools. Teachers, coaches and local citizens want to be able to schedule an event in their gym or rec hall. To keep up with this two-way conversation, you need connected tools that enable seamless engagement across key stakeholders.

Brightly’s community engagement solutions enable operations professionals to:

  • Streamline communications for more efficient and effective sharing of information
  • Improve community experience through consistent and transparent engagement
  • Simplify historically time-consuming tasks like scheduling an event, requesting a permit or submitting for a license


Community engagement for smarter assets

Product Explorer Smartgov teaser


SmartGov, our mobile-friendly, cloud-based software, helps you drive revenue growth and easily manage permitting, licensing, code enforcement and more.

A simpler, more efficient way to govern

Provide a better experience for your citizens, businesses and staff. SmartGov lets you manage permitting, planning, licensing, inspections and code enforcement in one centralized system.

Process applications faster

SmartGov gives you a configurable, web-based platform (or mobile app) that you can use to automate and streamline permit, inspection and business license application and approval process flows.

Give power to the people

Let your citizens submit and track permit applications, pay online and review inspection results in real time. The transparency makes for happier residents – and it builds more trust too.

Plan and zone with efficiency

Organize and manage resources for planning applications on one platform. You’ll have access to up-to-date zoning and property data and reports. And you can collaborate across departments or even with applicants.

Remove hassle from code enforcement

Automate case actions from the office or from the field with the SmartGov mobile app. And print or email notices from anywhere to ensure compliance and improve public safety.

Get more value from your reports

Manage permit lifecycle, licenses and enforcement cases. Then create reports in real time or on interval schedules to help justify funding and better plan for the future.

Product Explorer Event Manmager teaser

Event Manager

Our facility scheduling and event management software makes scheduling, organizing, promoting and recovering costs from events and facility rentals a breeze for your busy team.

Schedule, organize and promote events

Events have a lot of moving pieces – and they can crash into each other if not properly managed. Event Manager makes it easier to schedule, organize, promote and recover costs from events and facility rentals.

Gain visibility over event requests

Event Manager delivers tools on a single cloud-based platform. So you and your team will manage all public and private event requests, location availability and event activity in one location, together.

Build reports based on feedback

Customize surveys and gather feedback from the people using your facilities. Build templates and aggregate your data over time from repeated surveys to analyze and report your findings.

Simplify invoicing and payment

Take complexity out of sending invoices and tracking down payments. Event Manager gives you the tools to create, send and track invoices quickly and efficiently. And it lays the foundation for online payments.

Streamline event approval

Easily customize how certain event requests get approved and ensure event satisfaction with better communication, coordination and collaboration between service providers.

Make requests easier for everyone

Give people in your community a portal they can use to submit and manage their event requests for facilities.

Event Manager

Miami-Dade Public Schools District Eliminated Paper and Cuts Event Approval in Half

"[Brightly is] not just efficient - it's super efficient."


miami dade
Director of Facilities Rentals, Miami-Dade Public Schools
Success Story

District Uses Data from Key Performance Indicators to Recover Event Costs

Bellingham Public Schools
Bellingham, Massachusetts

Bellingham Public Schools recovers thousands of dollars in lost revenue from after-hour events

"Ultimately, the improved after-hour system caused rental revenue to raise from $57,000 to a projected $80,600 in 2015, 76% of which has already been collected."

$50K in lost revenue calculated and recovered. 

Facility Use Coordinator, Bellingham Public Schools

Our community engagement clients

Product - SmartGov - Promo Bar

Want to amp up engagement with your citizens and community?

Let us show you how our community engagement solutions can help!