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Professional services

A partnership with professional services to fuel your success

Our professional services are designed to be customized to your organization’s needs, paving your path from implementation to operational excellence. And with more than 12,000 clients, 4.6 million users and billions of square feet of facility and grounds managed through our software, we have a service expertise that is unparalleled in the industry.



Implementation Services

Smooth out and speed up implementation

Preventive Maintenance (PM) Setup

Organize your PM program

Data Gathering & Input

The numbers help you need

Facility Condition Assessments

Assess your assets to better plan ahead

Ongoing Training

Accessible, ongoing product training

"The FCA really helped us understand how our facilities ranked based on their facility condition index and the total need for the major building systems (mechanical, electrical, plumbing, roofing, interiors, etc.) on campus help us make better data-driven decisions."

Executive Director of Facilities and Campus Management, Abilene Christian University

Aspirus Wausau Hospital takes reporting from 15 minutes to 1 minute or less

“As we’ve started to utilize Brightly, we’re seeing that it really is tailored toward hospitals... We can bring into it a lot more of the compliance issues that we have as a healthcare facility. After using it, you can see how it really helps to keep you organized and on track to be compliant.”

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Director of Facilities and Clinics, Aspirus Wausau Hospital

"Your customer service is outstanding. Every single person I have spoken to with your organization has gone above and beyond to do their job."

Project Manager, Galveston Island Park Board
Implementation Services

Get up and running faster

Speed up your implementation with professional services to get you ready to maximize your software use. A dedicated consultant takes on the heavy lift to ensure you and your team are set up for success by:

  • Conducting business process reviews with stakeholders
  • Optimizing your data and loading it
  • Delivering system configuration and implementation
  • Validating your use cases before going live
  • Performing admin and staff training and providing supporting material
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PM Setup

Standardize and mobilize your PM program

Get help organizing your preventive maintenance schedules and building them into your work order system.

  • Set up your PM tasks to work in sync with your software
  • Extend asset lifecycle with more proactive maintenance
  • Maximize your team’s time and resources with scheduled PMs
Data Gathering & Input

Organize and activate your data

Let us help do the grunt work of gathering asset and location data and then placing it right where it needs to go in the software.

  • Feel more organized with your data and more comfortable using it
  • Standardize naming conventions to improve accessibility
  • Experience real-time access to the data you need, when you need it
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Facility Condition Assessments

Understand your assets today for better planning tomorrow

Unleash the power of a facility condition assessment (FCA) to map out your facility and assets today and better understand what you need to prioritize tomorrow.

  • Collect and document facility data to then put into your software
  • Get a narrative report on your facility condition, as well as a 20-year capital reserve table
  • Gain PM schedules aligned with the assessment findings
  • Benefit from one FCA for the next 10-15 years
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24/7 virtual training designed for you

Ongoing Training

From our always-on Help Site to virtual classroom trainings and consulting to access to our Legendary Support Team, you have a toolkit full of resources from your Brightly experts.

We've got your back

Your success means everything to us. That's why we put everything we've got into our client services. See how we can build a bright future together.


Take the next step in your software journey

Whether you’re looking for a specific service or you just want to learn more about what it’s like to be a Brightly client, we’re here to help.