Implementation

Seamless CMMS implementation to fast-track your asset management journey

For nearly 20 years, we have been working side by side with our clients - 12,000+ of them - through implementations of all shapes and sizes. One thing we have found to be true: Having a proven process makes all the difference.

Our structured approach to implementing asset management solutions is supported by a team of experienced professionals, passionate about helping you achieve your operations and asset management goals. Like our software, our implementation services are scalable to meet your specific needs, and can include integrations for ERP, geospatial and other third-party systems.

From our dedicated Implementation Services team to our 3-step implementation process, we will take the goals of your organization and craft software implementation that fits your needs. And we'll be beside you every step of the way with virtual and hands-on training to ensure successful, timely implementation.

Our 3-Step Implementation Process

Step 1 Step 2 Step 3

Planning

Implementation starts with an orientation meeting to define roles, identify critical business goals and map out your implementation process. We may also begin initial data collection and review in this stage.

Project Scope
Using a default template that describes the delivery of Brightly solutions, we identify the overall scope of your project, including identification of the deliverables to be signed off at the final Project Sign Off stage.
Gap Analysis
We conduct an analysis and comparison of your current system to each Brightly solution to determine any gap between the two.
Data Analysis
Now you understand more about the Brightly implementation system, data can be extracted from your current systems and mapped to Brightly's solutions. Brightly's client environment is created and configured according to your organization's requirement.

Onboarding

Now, implementation begins with product training through interactive classes, online help content, 1:1 consultative sessions and support as you need it to build your account (and even soft launch it).

Data Upload
After a final check of quality, data is easily uploaded into your Brightly client environment, with data validation checks performed by the system during the upload.
Configuration
Here we ensure all functionality is covered and ascertain the impact of the implementation overall so that areas which require extra attention are identified well in advance.
Workshops & Training
These sessions guide you through Brightly’s framework, processes and system, and provide an opportunity to discuss and address gaps identified in the preceding phase. After all testing is complete, your users receive training in all relevant Brightly aspects, and have ongoing access to the full suite of material available online via our Resource Library and Online Communities.
Testing
After all testing is complete, your users receive training and have ongoing access to the full suite of material available online via our learning management system.

Go Live!

Start using your product to reach your goals, while we ensure all key milestones have been executed and continue to offer ongoing support and training. You and your team will have continual access to unlimited interactive online classes, as well as a project collaboration tool for implementation management.

Project Sign Off
When all project deliverables identified during Project Scope are covered, your implementation is signed off as complete.
Support
Our Legendary Support and Client Success teams are available to work with you long-term to ensure your organization continues to meet its asset management goals.
Learn more about Client Services

“The implementation was beyond my wildest dreams. We were quickly set up and running. I was absolutely blown away. All the equipment was put into the system [without manual entry]. We can easily add work centers, and the system is intuitively set up and so logical while many others aren’t.”

Robert Martz

Plant Manager, Engineered Controls

Show More Customer Stories

Trusted Partners

We've got your back

We spend our time making sure we’re ready when you need us – and then getting you back to work ASAP.

Need help?

Contact North America support at +1 877-655-3833 or support@brightlysoftware.com

Contact EMEA support at +44 808-167-4526 or confirm.support@brightlysoftware.com

Contact APAC support at +61 800-849-214 or contactus.au@brightlysoftware.com

Your trusted implementation team

We’re passionate about your success, which is why we have a team of experts to walk through the implementation process.

Project Manager

Your project coordinator will work alongside you at a project management level to ensure milestones are met and your overall project is successful.

Implementation Specialist

Your remote resource will provide 1:1 guidance and support to ensure you and your team learn the product and set up your account properly while applying best practices.

Consultant

Your subject matter expert who helps deliver virtual or on-site consultations if you choose to fast-track implementation with our managed services.

Learn more about Managed Services

Training Team

Your interactive class trainers will train you on different features within your product(s) and best practices for building and managing your account.