Success Story

Washoe County Streamlines Community Services Department’s Work with Asset Essentials and Predictor

Client
Washoe County, Nevada
Washoe, Nevada, US
Washoe County
Aaron
Smith
Business Intelligence Program Manager, Community Services Department, Washoe County

Challenges

With many competing priorities, Washoe County needed an easy solution for collecting, analyzing and visualizing data to guide leaders in making informed decisions about tasks and priorities.

Results

By implementing Brightly’s Asset Essentials and Predictor, Washoe County’s Community Services Department is now able to:

  • Track labor costs, parts and materials to define needs and service levels
  • Improve communications across the department to inform better decision making
  • Use data to prioritize work order needs
  • Compile trends and data reports to provide evidence of need for capital funding requests

Vitals

County in northwestern Nevada with:

  • 5% population increase during the past three years
  • Population of 493,000 in 2021