Success Story

One department’s assets solves another department’s challenges

Client
Nottingham City Council
Nottingham, England, UK

Challenges

Over the last 18 months alone, the number of Public Health funerals has increased significantly, with the Department now handling nearly 200 a year. This, together with the ongoing rise of Freedom of Information requests was putting a considerable strain on already stretched and limited resources.

Results

Interdepartmental collaboration of Brightly Confirm Digital Asset Management Solution delivers ‘click of a button’ efficiencies at Nottingham City Council. An automated system that speeds up the processing of cases from initial application, through to final case closure and significantly reduced dependence on paper-based filing. Access to real-time data at the touch of a button to respond quickly and efficiently to external customer information requests.

Vitals

• Population of 330,000
• Handling nearly 200 Public Health funerals per year.