Client Services at Brightly

One of my favorite things I hear from our clients is we are a company that listens to them, they want to share their experiences, they want to share what's working, what's not working. What separates brightly from other organizations is people. The people here at this company support what you're doing. They act like you're the only customer they have. And when you call and ask a technical question, no no matter how difficult or how easy or how silly it is, it treated like this is what makes my day and this is what what's important to us. The customer service is top notch. We want to leave an impressional custom we're genuinely curious as to what's going on in their operation. That genuine curiosity leads into care. I know all of the customer service people my name, they all know me, and I tell staff this, go on the chat, pick up the phone, send an email, because the customer service is that good. And the training that I got was amazing. I can't say enough about the customer service. Anytime I have a question, I call my client success rep Nathan White. It's a person on the other end of the line, and I think that's a real positive important piece because it shows you care. It's it's not just somebody picking up the phone, support This is, hey, this is Nate. I think relationships with a product like this is is really important.